Conditions

General

Our general terms and conditions apply to all deliveries and services. Once you have finally submitted an order, it is binding.
All items offered are generally available for immediate delivery, otherwise the item will be removed or marked accordingly.
Our customer service works exclusively via email in German and English.

Delivery

Delivery is free of charge in Switzerland and the Principality of Liechtenstein with B-Post. Deliveries to Europe are not free and are sent with B-Post. Any customs fees must be borne by the buyer. Deliveries to European countries can take up to 15 days.

Prices

All prices are in Euro (€).

Payment terms

Payments are processed using secure (https) encryption. All major credit cards are accepted as payment methods.

Purchase on account (POWERPAY)

Purchase on account with installment payment option (POWERPAY)

As an external payment service provider, MF Group / POWERPAY offers the payment method “purchase on account”. With the individual invoice, you can easily pay for your online purchase by invoice. If you do not pay within the specified time frame, you will subsequently receive a monthly invoice with an order overview in the following month. When the purchase contract is concluded, POWERPAY takes over the invoice claim that has arisen and handles the corresponding payment terms. When purchasing on account, you accept the terms and conditions of POWERPAY in addition to our terms and conditions. (powerpay.ch/de/agb).

French: Achat sur facture with option de paiement partiel (POWERPAY) MF Group / POWERPAY proposes à title de prestataire de paiement independent le type de paiement “Paiement sur facture”. The facture de l'ordre vous permet tout simplement de régler votre achat en ligne par facture. If you agree to a payment in the impartial deliveries, you will have to return the title to your request for a human facto with an aperçu de la commande. A la conclusion du contrat d'achat, POWERPAY prend en charge la créance sur facture et se charge du traitement des modalités de payment. Dans le cadre de l'achat sur facture, you acceptez en plus de nos CG, les CG de POWERPAY . (powerpay.ch/fr/agb).

Italian: Pagamento contro fattura con opzione di pagamento rateale (POWERPAY) MF Group/POWERPAY, in veste di fornitore di servizi esterno, offre la modalità di pagamento “contra fattura”. The fattura ordine consente di pagare in modo semplice l'acquisto online contro fattura. Qualora does not work in a short period of time, but this time it is successively prepared later on by a large amount of fat with the riepilogo dell'ordine. All the stipula del contractto di aquisto, POWERPAY si fa carico del credito da fattura generato e avvia the modalità di pagamento corrispondenti. In the case of acquisition with fattura, oltre all nostre CG, accettate the CG di POWERPAY . (powerpay.ch/it/agb).

English: Purchase by invoice with partial payment option (POWERPAY) As an external payment provider, MF Group/POWERPAY offers the payment option 'Pay by invoice'. You can simply pay for your online purchase by invoice using the order invoice. If you do not make the payment within the specified period, you will receive a subsequent monthly invoice the following month with an order overview. When a purchase agreement is made, POWERPAY takes on the amount receivable and processes it using the payment method selected. By selecting purchase by invoice, you are also agreeing to our GTC, POWERPAY's GTC . (powerpay.ch/en/agb).

Product range

All information about the goods that the customer receives during the ordering process is non-binding. In particular, we reserve the right to make changes in design and technology that improve the functionality of a product, as well as errors in description, illustration and price information.

refund policy

We grant a right of return within a period of 14 days. The goods must not show any signs of use or damage. The return shipping costs are borne by the buyer.

Complaints

Complaints regarding defects or incomplete or incorrect deliveries must be notified to us in writing immediately, but no later than 10 days from the invoice date.

guarantee

We offer a lifetime guarantee on our items, provided they have not been damaged by force or normal wear and tear. There must be a clear manufacturing defect.

Important: Please be sure to keep the invoice. Without a proof of purchase, you cannot make any warranty claims.

Liability

The customer assumes liability for returns. We are not liable for any damage to property or personal injury caused by the use of our goods or information. The use of all items is at the customer's risk. LUVIYO GmbH accepts no liability for careless use or consequential damage.

Damages

Claims for damages due to errors in images, prices and texts or due to delayed or non-delivery are strictly excluded. The color of the products shown in the online shop may differ from the actual product color.

Contact

Our address for complaints and other declarations of intent as well as our address for service of summons is: info@mrsey.com

MRSEY
relate commerce GmbH
Blegistrasse 9
6340 Baar (ZG)
Switzerland

Severability clause

Should any provision of these General Terms and Conditions be or become partially invalid, the remaining provisions shall remain valid. The parties are obliged to replace the invalid provisions with a legally valid provision that comes as close as possible to the economic and legal meaning and purpose of the invalid provision.

Changes to these terms and conditions are possible at any time. The status at that time applies to every order.

Swiss law applies exclusively, the place of jurisdiction is Zurich.