Data protection

The person responsible within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

relate commerce GmbH
Blegistrasse 9
6340 Baar
Switzerland

Email: info@relate.ch

Your rights as a data subject

You can exercise the following rights at any time using the contact details of our data protection officer:

  • Information about your data stored by us and its processing (Art. 15 GDPR),
  • Correction of inaccurate personal data (Art. 16 GDPR),
  • Deletion of your data stored by us (Art. 17 GDPR),
  • Restriction of data processing if we are not yet permitted to delete your data due to legal obligations (Art. 18 GDPR),
  • Objection to the processing of your data by us (Art. 21 GDPR) and
  • Data portability, provided that you have consented to data processing or have concluded a contract with us (Art. 20 GDPR).

If you have given us your consent, you can revoke it at any time with effect for the future.

You can contact a supervisory authority at any time with a complaint, for example the competent supervisory authority in the federal state in which you live or the authority responsible for us as the controller.

A list of supervisory authorities (for the non-public sector) with addresses can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html .

Collection of general information when visiting our website

Type and purpose of processing:

When you access our website, i.e. if you do not register or otherwise provide information, information of a general nature is automatically recorded. This information (server log files) includes the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and similar.

They are processed in particular for the following purposes:

  • Ensuring a smooth connection to the website,
  • Ensuring smooth use of our website,
  • Evaluation of system security and stability as well as
  • for further administrative purposes.

We do not use your data to draw conclusions about you personally. We may statistically evaluate information of this kind in order to optimize our website and the technology behind it.

Legal basis:

The processing is carried out in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website.

Recipient:

Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.

Storage period:

The data is deleted as soon as it is no longer required for the purpose for which it was collected. This is generally the case for the data used to provide the website when the respective session has ended.

Provision required or necessary:

The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website cannot be guaranteed. In addition, individual services may not be available or may be restricted. For this reason, an objection is excluded.

Cookies

Type and purpose of processing:

Like many other websites, we also use so-called "cookies". Cookies are small text files that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website.

This gives us certain data such as IP address, browser used and operating system.

Cookies cannot be used to start programs or to transmit viruses to a computer. Using the information contained in cookies, we can make navigation easier for you and enable our websites to be displayed correctly.

Under no circumstances will the data we collect be passed on to third parties or linked to personal data without your consent.

Of course, you can also view our website without cookies. Internet browsers are usually set to accept cookies. In general, you can deactivate the use of cookies at any time via your browser settings. Please use the help functions of your Internet browser to find out how to change these settings. Please note that individual functions of our website may not work if you have deactivated the use of cookies.

Storage period and cookies used:

If you allow us to use cookies through your browser settings or consent, the following cookies may be used on our websites:

To the extent that these cookies may (also) affect personal data, we will inform you about this in the following sections.

You can delete individual cookies or all cookies using your browser settings. You will also receive information and instructions on how to delete these cookies or block their storage in advance. Depending on the provider of your browser, you will find the necessary information under the following links:

Registration on our website

Type and purpose of processing:

When you register to use our personalized services, some personal data is collected, such as name, address, contact and communication details (e.g. telephone number and email address). If you are registered with us, you can access content and services that we only offer to registered users. Registered users also have the option of changing or deleting the data provided during registration at any time if necessary. Of course, we will also provide you with information about the personal data we have stored about you at any time.

Legal basis:

The data entered during registration is processed on the basis of the user’s consent (Art. 6 Para. 1 lit. a GDPR).

If the registration serves to fulfill a contract to which the data subject is a party or to carry out pre-contractual measures, the additional legal basis for the processing of the data is Art. 6 (1) (b) GDPR.

Recipient:

Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.

Storage period:

Data will only be processed in this context as long as the corresponding consent has been given. After this, it will be deleted unless there are statutory retention periods. To contact us in this context, please use the contact details provided at the end of this data protection declaration.

Provision required or necessary:

The provision of your personal data is voluntary and based solely on your consent. Without the provision of your personal data, we cannot grant you access to the content and services we offer.

Comment function

Type and purpose of processing:

When users leave comments on our website, the time of creation and the user name previously chosen by the website visitor are saved in addition to this information. This is for our security, as we can be held liable for illegal content on our website, even if it was created by users.

Legal basis:

The processing of the data entered as a comment is based on a legitimate interest (Art. 6 Para. 1 lit. f GDPR).

By providing the comment function, we want to enable you to interact easily. The information you provide will be stored for the purpose of processing your request and for possible follow-up questions.

Recipient:

Recipients of the data may be contract processors.

Storage period:

The data will be deleted as soon as it is no longer required for the purpose for which it was collected. This is generally the case when communication with the user has been completed and the company can determine from the circumstances that the matter in question has been conclusively clarified.

Provision required or necessary:

The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to our comment function.

Newsletter

Type and purpose of processing:

Your data will only be used to send you the subscribed newsletter by email. Your name is provided so that we can address you personally in the newsletter and, if necessary, to identify you if you wish to exercise your rights as a data subject.

To receive the newsletter, it is sufficient to provide your email address. When you register to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers can also be informed by email about circumstances that are relevant to the service or registration (e.g. changes to the newsletter offer or technical conditions).

We require a valid email address for effective registration. In order to verify that registration is actually made by the owner of an email address, we use the "double opt-in" procedure. To do this, we log the order for the newsletter, the sending of a confirmation email and the receipt of the response requested here. No further data is collected. The data is used exclusively for sending the newsletter and is not passed on to third parties.

Legal basis:

Based on your express consent (Art. 6 Para. 1 lit. a GDPR), we will regularly send you our newsletter or similar information by e-mail to the e-mail address you provided.

You can revoke your consent to the storage of your personal data and its use for sending newsletters at any time with effect for the future. There is a corresponding link in every newsletter. You can also unsubscribe directly on this website at any time or inform us of your revocation using the contact option provided at the end of this data protection notice.

Recipient:

Recipients of the data may be contract processors.

Storage period:

In this context, the data will only be processed as long as the corresponding consent is given. After that, it will be deleted.

Provision required or necessary:

The provision of your personal data is voluntary and solely based on your consent. Unfortunately, we cannot send you our newsletter without your consent.

contact form

Type and purpose of processing:

The data you enter will be saved for the purpose of communicating with you individually. For this purpose, you must provide a valid email address and your name. This is used to assign the request and then answer it. Providing further data is optional.

Legal basis:

The data entered into the contact form is processed on the basis of a legitimate interest (Art. 6 Para. 1 lit. f GDPR).

By providing the contact form, we would like to make it easy for you to contact us. The information you provide will be stored for the purpose of processing your request and for possible follow-up questions.

If you contact us to request a quote, the data entered in the contact form will be processed to carry out pre-contractual measures (Art. 6 Para. 1 lit. b GDPR).

Recipient:

Recipients of the data may be contract processors.

Storage period:

Data will be deleted no later than 6 months after the request has been processed.

If a contractual relationship is established, we are subject to the statutory retention periods according to the German Commercial Code (HGB) and will delete your data after these periods have expired.

Provision required or necessary:

The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, email address and the reason for the request.

Use of Google Analytics

Type and purpose of processing:

This website uses Google Analytics, a web analysis service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: "Google"). Google Analytics uses so-called "cookies", i.e. text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data held by Google.

The purposes of data processing are to evaluate the use of the website and to compile reports on activities on the website. Further related services are then to be provided based on the use of the website and the Internet.

Legal basis:

The data is processed on the basis of the user’s consent (Art. 6 Para. 1 lit. a GDPR).

Recipient:

The recipient of the data is Google as the data processor. For this purpose, we have concluded the corresponding data processing agreement with Google.

Storage period:

The data will be deleted as soon as it is no longer required for our recording purposes.

Third country transfer:

Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework .

Provision required or necessary:

The provision of your personal data is voluntary and based solely on your consent. If you deny access, this may result in functional restrictions on the website.

Revocation of consent:

You can prevent cookies from being saved by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: Browser Add On to deactivate Google Analytics .

In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our websites by clicking this link . This will install an opt-out cookie on your device. This will prevent Google Analytics from collecting data for this website and for this browser in the future as long as the cookie remains installed in your browser.

Profiling:

Using the tracking tool Google Analytics, the behavior of website visitors can be evaluated and their interests analyzed. To do this, we create a pseudonymous user profile.

Use of script libraries (Google Webfonts)

Type and purpose of processing:

In order to display our content correctly and graphically appealing across all browsers, we use “Google Web Fonts” from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter “Google”) to display fonts on this website.

The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/

Legal basis:

The legal basis for the integration of Google Webfonts and the associated data transfer to Google is your consent (Art. 6 Para. 1 lit. a GDPR).

Recipient:

Calling up script libraries or font libraries automatically triggers a connection to the operator of the library. It is theoretically possible - although currently unclear whether and, if so, for what purposes - that the operator collects Google data in this case.

Storage period:

We do not collect any personal data through the integration of Google Webfonts.

Further information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://www.google.com/policies/privacy/ .

Third country transfer:

Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework .

Provision required or necessary:

The provision of personal data is neither legally nor contractually required. However, it may not be possible to display the content correctly using standard fonts.

Revocation of consent:

The JavaScript programming language is regularly used to display the content. You can therefore object to data processing by deactivating the execution of JavaScript in your browser or by installing a JavaScript blocker. Please note that this may result in functional restrictions on the website.

Using Adobe Typekit

Type and purpose of processing:

We use Adobe Typekit to visually design our website. Typekit is a service provided by Adobe Systems Software Ireland Companies (4-6 Riverwalk, Citywest Business Campus, Dublin 24, Republic of Ireland; hereinafter "Adobe") that gives us access to a font library. To integrate the fonts we use, your browser must establish a connection to an Adobe server in the USA and download the font required for our website. Adobe thereby receives the information that our website was accessed from your IP address. For more information about Adobe Typekit, see Adobe's privacy policy, which you can access here: https://www.adobe.com/de/privacy/policy.html

Legal basis:

The legal basis for the integration of Adobe Typekit and the associated data transfer to Adobe is your consent (Art. 6 Para. 1 lit. a GDPR).

Recipient:

Calling up script libraries or font libraries automatically triggers a connection to the operator of the library. Information about the use of your data by Adobe Typekit Web Fonts can be found at https://typekit.com/ and in the Adobe Typekit privacy policy: https://www.adobe.com/de/privacy/policies/typekit.html .

Storage period:

We do not collect any personal data through the integration of Adobe Typekit Web Fonts.

Third country transfer:

Adobe is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law ( https://www.privacyshield.gov/participant?id=a2zt0000000TNo9AAG&status=Active ).

Provision required or necessary:

The provision of personal data is neither legally nor contractually required. However, without this, the correct display of the contents of standard fonts cannot be achieved.

Use of Google Maps

Type and purpose of processing:

We use Google Maps on this website. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter "Google"). This enables us to show you interactive maps directly on the website and enables you to conveniently use the map function.

For more information about data processing by Google, please see the Google Privacy Policy . You can also change your personal data protection settings in the Data Protection Center.

Detailed instructions on how to manage your data in connection with Google products can be found here .

Legal basis:

The legal basis for the integration of Google Maps and the associated data transfer to Google is your consent (Art. 6 Para. 1 lit. a GDPR).

Recipient:

When you visit the website, Google receives information that you have accessed the corresponding subpage of our website. This happens regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data is assigned directly to your account.

If you do not want to be assigned to your Google profile, you must log out of Google before activating the button. Google saves your data as user profiles and uses them for the purposes of advertising, market research and/or tailoring its website to meet your needs. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and you must contact Google to exercise this right.

Storage period:

We do not collect any personal data through the integration of Google Maps.

Third country transfer:

Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework .

Revocation of consent:

If you do not want Google to collect, process or use data about you via our website, you can deactivate JavaScript in your browser settings. In this case, however, you will not be able to use our website at all or only to a limited extent.

Provision required or necessary:

The provision of your personal data is voluntary and based solely on your consent. If you deny access, this may result in functional restrictions on the website.

Embedded YouTube videos

Type and purpose of processing:

We embed YouTube videos on some of our websites. The operator of the corresponding plug-ins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (hereinafter "YouTube"). When you visit a page with the YouTube plug-in, a connection is established to YouTube servers. YouTube is informed of the pages you visit. If you are logged into your YouTube account, YouTube can assign your surfing behavior to you personally. You can prevent this by logging out of your YouTube account beforehand.

When a YouTube video is started, the provider uses cookies that collect information about user behavior.

Further information on the purpose and scope of data collection and processing by YouTube can be found in the provider's privacy policy. There you will also find further information on your rights in this regard and setting options for protecting your privacy ( https://policies.google.com/privacy ). Google processes your data in the USA and has submitted to the EU-US Privacy Shield https://www.privacyshield.gov/EU-US-Framework

Legal basis:

The legal basis for the integration of YouTube and the associated data transfer to Google is your consent (Art. 6 Para. 1 lit. a GDPR).

Recipient:

Accessing YouTube automatically triggers a connection to Google.

Storage period and revocation of consent:

If you have deactivated the storage of cookies for the Google Ad program, you will not have to worry about such cookies when watching YouTube videos. However, YouTube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the storage of cookies in your browser.

Further information on data protection at “YouTube” can be found in the provider’s privacy policy at: https://www.google.de/intl/de/policies/privacy/

Third country transfer:

Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework .

Provision required or necessary:

The provision of your personal data is voluntary and based solely on your consent. If you deny access, this may result in functional restrictions on the website.

Google AdWords

Type and purpose of processing:

Our website uses Google Conversion Tracking. The operator of the Google AdWords services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. If you came to our website via an ad placed by Google, Google Adwords will place a cookie on your computer. The cookie for conversion tracking is placed when a user clicks on an ad placed by Google.

If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies cannot therefore be tracked across AdWords customers' websites. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.

Legal basis:

The legal basis for the integration of Google AdWords and the associated data transfer to Google is your consent (Art. 6 Para. 1 lit. a GDPR).

Recipient:

Every time you visit our website, personal data, including your IP address, is transferred to Google in the USA. This personal data is stored by Google. Google may pass this personal data collected via the technical process on to third parties.

Our company does not receive any information from Google that could be used to identify the person concerned.

Storage period:

These cookies expire after 30 days and are not used for personal identification.

Third country transfer:

Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework .

Revocation of consent:

If you do not wish to participate in tracking, you can refuse the setting of a cookie required for this purpose - for example, by using a browser setting that generally deactivates the automatic setting of cookies or by setting your browser so that cookies from the domain "googleleadservices.com" are blocked.

Please note that you must not delete the opt-out cookies as long as you do not want measurement data to be recorded. If you have deleted all your cookies in your browser, you must set the respective opt-out cookie again.

Provision required or necessary:

The provision of your personal data is voluntary and based solely on your consent. If you deny access, this may result in functional restrictions on the website.

Use of Google Remarketing

Type and purpose of processing:

This website uses the remarketing function of Google Inc. The operator of the Google Remarketing services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter "Google").

The function is used to present interest-based advertisements to website visitors within the Google advertising network. A so-called "cookie" is stored in the browser of the website visitor, which makes it possible to recognize the visitor when he or she visits websites that belong to the Google advertising network. On these pages, the visitor can be presented with advertisements that relate to content that the visitor has previously viewed on websites that use the Google remarketing function.

Legal basis:

The legal basis for the integration of Google Remarketing and the associated data transfer to Google is your consent (Art. 6 Para. 1 lit. a GDPR).

Recipient:

Every time you visit our website, personal data, including your IP address, is transferred to Google in the USA. This personal data is stored by Google. Google may pass this personal data collected via the technical process on to third parties.

Our company does not receive any information from Google that could be used to identify the person concerned.

Revocation of consent:

According to Google, no personal data is collected during this process. If you do not want to use Google's remarketing function, you can generally deactivate it by making the appropriate settings at https://support.google.com/adwordspolicy/answer/143465 . Alternatively, you can deactivate the use of cookies for interest-based advertising via the advertising network initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp .

Provision required or necessary:

The provision of your personal data is voluntary and based solely on your consent. If you deny access, this may result in functional restrictions on the website.

Cookies for purchase on account (Klarna)

In order to offer you Klarna's payment options, we will transfer personal data, such as contact details and order data, to Klarna. This enables Klarna to assess whether you can use the payment options offered through Klarna and to adapt the payment options to your needs. General information about Klarna can be found here . Your personal data will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's privacy policy .

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) over HTTPS.

Changes to our privacy policy

We reserve the right to adapt this privacy policy so that it always complies with the current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will then apply to your next visit.

Questions to the Data Protection Officer

If you have any questions about data protection, please send us an email or contact the person responsible for data protection in our organization directly:

This privacy policy was created with the help of activeMind AG, the experts for external data protection officers (version #2019-04-10).